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Email Mounday supportThe short version
Mounday stores the routine information you enter on your device. Cobalative Studios does not receive those records through the app. We do not sell data, run ads or use third-party analytics. Apple processes App Store purchases. If you contact support, we receive the information you choose to include in your message.
Privacy policy
Who is responsible?
Mounday is provided by Cobalative Studios and developed by Mustafa Can ERDEM. Privacy and support questions can be sent to info@cobalative.com.
What this policy covers
This policy covers the Mounday iOS app, the Mounday product website and this privacy and support website. It does not change the terms or privacy practices of Apple services that you choose to use.
Why information is processed
Routine data is processed on your device because you ask the app to store and display it. Support correspondence is processed so that we can answer your request. Purchase information is handled by Apple under your App Store relationship.
What data is involved?
Routine recordsMedication name, dose schedule, injection site, weight, height, body measurements, appetite, symptoms and notes that you choose to enter.
App settingsLanguage, appearance and notification preferences stored locally on your device.
Subscription statusApple supplies the app with verified entitlement status. We do not receive your card or payment credentials.
Support messagesYour email address and whatever details you voluntarily include when you contact us.
Storage and retention
Routine records are written to protected app storage on your device and remain there until you remove them, delete all records in Mounday, or delete the app and its local data. Support emails are kept only as long as reasonably needed to answer the request, maintain the conversation and meet applicable legal obligations.
Sharing and sale
Cobalative Studios does not sell personal data. Mounday contains no advertising network and no third-party analytics SDK. Information may be disclosed only when required by law or when necessary to protect legal rights.
Security
Local files are stored using Apple's complete file protection and atomic writes. No method of storage can be guaranteed to be perfectly secure, so keep your device and passcode protected and install current system updates.
Subscriptions and Apple
Mounday subscriptions are purchased and managed through the App Store. Apple handles billing, payment details, renewal, cancellation and refund processes under its own terms and privacy policy. Mounday receives only the verified entitlement information needed to decide whether editing features are available.
- Eligible customers may receive a one-week introductory free trial.
- Unless cancelled before the trial or billing period ends, the subscription renews automatically at the price shown by the App Store.
- Cancelling does not delete your existing Mounday records. When access ends, they remain available in read-only form.
Your choices and controls
- Use Mounday without enabling notifications.
- Choose how much detail appears in notification text.
- Change reminder times or disable reminders at any time.
- Delete all Mounday records from Settings inside the app.
- Manage or cancel the subscription through the App Store.
Children's privacy
Mounday is not designed specifically for children. Because the app does not require an account or transmit routine records to Cobalative Studios, we do not knowingly collect a child's routine data through the app. A parent or guardian with a concern may contact us.
Changes to this policy
If Mounday's data practices change, this page will be updated before the new practice takes effect where required. The effective date at the top shows the current version.
Support
Helpful details to include
- Your iPhone model and iOS version
- The Mounday app version shown in Settings
- What you expected and what happened instead
- A screenshot, only if it contains nothing you prefer to keep private
Medical questions
Support can help with the app, not with treatment decisions. For questions about symptoms, medication, dose timing or a missed dose, contact your physician, pharmacist or another qualified healthcare professional. Seek urgent local medical help when appropriate.
Frequently asked questions
Does Mounday upload my routine records?
No. In the current version, routine records are stored locally on your device and are not uploaded to a Cobalative Studios server.
Does Mounday use iCloud sync?
No. The current version does not enable CloudKit or cross-device iCloud synchronisation.
Why does Mounday request notification permission?
Only to deliver dose reminders you choose to enable. You can decline permission and continue using the app.
Can support recover deleted records?
No. Because Cobalative Studios does not receive a copy of your local records, support cannot restore records you delete from the app or device.
How do I request privacy information?
Email info@cobalative.com from the address you used to contact support. For app records stored only on your device, the in-app delete control is the direct way to remove them.